Frequently Asked Questions

Vote here for the feature request(s) you want the FasCat Software Engineers to develop as soon as possible 🚀🐆💥

release notes below 👇

Q: What wearables are you compatible with?

A: Whoop, Oura, and Garmin models that record sleep & HRV (like the Fenix and ForeRunner 955).  We are working on Apple Watch compatibility - please check back soon!

Check if your Garmin records sleep & HRV here

Q: Are you compatible with Apple Watch?

A: Not yet, but very VERY soon (its a TOP priority for us)

Q: What bike computers are you compatible with?

A: Garmin, Wahoo and Hammerhead very soon (February 🤞)

Q: Do I need a wearable to use Optimize?

A: No you may use our training & meal plans, workouts and recipes. Your power data will point the needle.

Q: What is the difference between the basic and  the intermediate plans? 

A: The basic plan is 4 – 8 hours of training per week and the intermediate is 8 – 12 hours of training per week.  More training will make you faster if you are on the fence 💪

Q: Can I buy a plan like the way you use to sell plans? 

A: No, we have moved to a subscription-based training app.  This allows us to innovate and bring you a complete training solution compared to one-off six week training plans. 

Q: How do I get help from the FasCat Coaches with my training plan? 

A: After subscribing, click the ⍰ in the upper right of the app - we will reply promptly during normal business hours, M-F 8am -7pm MST.

Q: Can I use the training plan on Zwift  

A: Yes! But at the moment you will have to do the workout manually - we are waiting on Zwift to grant us access to their API to make this feature possibility.

Q: Can I export my workouts to my bike computer?

A: Yes - but not just yet, we are working as fast as we can! Would estimate end of Q1 2023

Q: Do I need a powermeter to follow your plan? 

A: No, you can follow our plan with a simple heart rate monitor and rate of perceived exertion. All our plans are zone based and work with powermeter, heart rate monitors and RPE.

Q: Do I need a powermeter to use Optimize? 

A: Yes, but we are working on an heart rate based OTS, hrOTS for runners, multiport and even nordic XC skiers 🚀.

You may follow any training plan without a powermeter the old fashioned way (with a timer)

Q: Does Optimize Synch with TrainingPeaks 

A: No, you may follow your plan exclusively from our app 😎  You may request your plan to be shared by us in TrainingPeaks. Send an email to help@fascatcoaching.com 

Q: What if I have a question about my plan?

A: For all coaching & training plan support questions, click the ⍰ in the upper right of the app

Q: Which Plan Should I Do, Do Next?

A: Ask us by telling us what you are training for and when it is >> by clicking the ⍰ in the upper right of the app a FasCat Coach will reply shortly

Q: I have a 4 day work trip coming up where I won’t be able to follow the plan, what should I do?

A: Same as above, Ask a FasCat Coach!  We also have community groups that our Coaches monitor - our FORUM and our Private Facebook Group

Q: I don’t use TrainingPeaks. Is this something I have to use? Is it worth it?

A: You do not need TrainingPeaks to follow our plans.  You may follow your plan exclusively in the Optimize App

Build 1.1.3 January 28th, 2022

Features

  • The optimize screen now gives training guidance based on your needle score for the day

Improvements

  • Optimize score now updates more frequently as new data comes in from your connected devices

  • Some minor improvements to training plan and workout filtering and search

  • Some minor improvements to data fields when adding plans and workouts to the calendar

Fixes

  • Weight loss meal plans can now be added to the calendar

  • Fixed the connections notification icon that would appear despite there already being connections active

December 20th, 2022 

    • iOS: 1.1.1 (35)
    • Android: 1.1.1
Improvements
  • Users can now add training plans in the past
  • Improved training zone entry to avoid errant values resulting in very high OTS scores
Fixes
  • Forgotten password reset emails no longer should go to spam and junk folders
  • Fixed an issue where there may be duplicate entries of completed activities
  • Fixed an issue that prevented some plans from being added to the calendar
  • Numerous improvements to completed activities making their way to the app from connected devices

December 7th, 2022

  • iOS: 1.0.4 (34)
  • Android: 1.0.6
  • Added improvements for all Whoop accounts that can now be connected to the Optimize app

  • Fixed an issue with users trying to delete their account from the app profile page

  • Added the app version to the login screen so users can report version without logging in

  • Last names with less than 4 characters can now be entered in the last name field during account creation

  • The app version at the bottom of the profile page can now be seen on all device sizes

  • Password reset requests no longer will go to customer’s spam or junk inboxes

  • When selecting a training plan the order of plans now makes more sense (from basic to pro instead of random)

  • CTL calculation improvements for the Optimize needle

  • Now handling some null values form Garmin 955 watches that caused issues with Optimize

  • Users who created accounts on the web now should have all activities, sleeps and HRVs imported to the app in the correct timezone

  • Canceling the log in with Google process will no longer crash the app

  • Entering a user’s password incorrectly no longer leaves the user in a dead end requiring app restart

  • Users can now delete their account without errors

  • Fixed an issue where some users were unable to select a monthly or yearly subscription on the payment pages

  • Android uses should now be able to enter text in the customer support chat page of the app

  • Zwift connections should now be working more robustly

  • Activities with lots of paused time will no longer cause inflated OTS scores